Using project experience from work with UK Research and Innovation, English Heritage, National Trust, and the pan-European NEO project, this talk is about how digital, physical and mixed reality design enables agency and autonomy for people visiting museums and other cultural attractions.
Craig will cover some of the shortcomings of accessibility regulations and standards, how we design better products and services for neurodivergent people, and aim to broaden the conversations about the role of accessibility in user-centred design.
How do you design products when your user’s think and experience the world so differently to you?
In autism there exists the “Double empathy problem” – the idea that autistic people cannot understand us and we cannot understand them. Too often co-design questions are structured in a way that render inaccurate results from interviews. So, how do we bridge these differences in order to work together towards better and more accessible tools?
This talk will be on the ethics of disability simulation as a means of understanding user’s (when it is and isn’t ethical to use) and how to build an adaptive co-design process based on different user’s needs that enables a common shared language which may in most instances be a better approach than disability simulation.
At Accessibility Scotland 2018 Curt Holst talked about how traditionally accessibility is considered a component of usability focusing on people with disabilities but is often not seen as a powerful opportunity to innovate.
Building upon the work of The Paciello Group and Microsoft, Curt talks about how Barclays uses Inclusive Design to support its aim of becoming the most inclusive bank in the world.