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Tag: Service design

Accessibility and autonomy in cultural attractions

Using project experience from work with UK Research and Innovation, English Heritage, National Trust, and the pan-European NEO project, this talk is about how digital, physical and mixed reality design enables agency and autonomy for people visiting museums and other cultural attractions.

Posted on 27th August 202327th August 2023 by Admin

Accessible public services – Are we there yet?

Cat Macaulay speaks about how Scotland’s public sector has started to develop a shared approach to service design, why that matters, and the opportunities for exploring and advancing the accessibility agenda we have right now in Scotland.

Posted on 23rd November 20195th April 2020 by Admin

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  • Accessibility and autonomy in cultural attractions
  • Intersectionality and lived experience in inclusive design
  • Stress and trauma: designing content that helps
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