Using project experience from work with UK Research and Innovation, English Heritage, National Trust, and the pan-European NEO project, this talk is about how digital, physical and mixed reality design enables agency and autonomy for people visiting museums and other cultural attractions.
When we’re stressed or traumatised, it’s harder to understand and process information. But those are also the moments when we need information to help us navigate our choices.
In this talk we’ll look at ways to design content that helps. We’ll look at some of the assumptions we might make and how to avoid them. And we’ll discover how content can empower and help, if we do it right.