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Cat Macaulay speaks about how Scotland’s public sector has started to develop a shared approach to service design, why that matters, and the opportunities for exploring and advancing the accessibility agenda we have right now in Scotland.
Empathy, we are told, is the key to creating accessible products. Many of us as advocates have relied on appeals to emotion to advance accessible practices. But what happens when it doesn’t work? And what happens when “good people” do the wrong things in the name of empathy?
At Accessibility Scotland 2018 Curt Holst talked about how traditionally accessibility is considered a component of usability focusing on people with disabilities but is often not seen as a powerful opportunity to innovate.
Building upon the work of The Paciello Group and Microsoft, Curt talks about how Barclays uses Inclusive Design to support its aim of becoming the most inclusive bank in the world.
At Accessibility Scotland 2018, Hampus Sethfors travelled all the way from Sweden to tell us his five top-notch tips on designing accessible interfaces and teaches us why many design trends exclude people with disabilities.